In my search for new ski boots this year, I ended up buying them at Techno Sport in Calgary after being recommended there by friends. I am an expert to advanced skier and have been skiing for over 20 years. I can ski all inbounds terrain and ski backcountry as well.
Initially all seemed well... the staff seemed knowledgeable, they had their guaranteed fit policy where they say that they will go to what ever measures necessary to ensure that your boot fits properly (even if that means new boots). This is where the good service ends (when you put down your $$$$). After a few days of skiing in the boots I realized that they did not fit properly and needed some alterations. Many punches later (one of which separated the seam on the top of the foot so badly that I could feel air entering the boot as I skied) the boots still did not fit properly, in fact all of their alterations worsened the boots to the extent that the entire soles of my feet would loose circulation in about an hour. Now they say that no more can be done with the boots... what about your guaranteed fit policy I asked? Well now that it is time to actually do something about these improper fitting boots, surprise, surprise, they aren't willing to do anything more.
I just wanted to post this to prevent anyone else from having a similar experience. I am sure that there are people that have had an awesome experience with Techno Sport, but if you are looking for new boots, consider this: What if you aren't one of these people? Can you afford two pairs of boots in one year?